At Relevant Play, we are committed to making sure your experience with our toys is memorable for the right reasons. If you cannot find an answer here, please send us an email using the contact form on this website.
We do not test our products on animals. Bubber breaks down in water, so try to get your pet to drink some water. It's likely that most of the compound will have dissolved in the time it took your pet to eat it. If you are unsure how much Bubber your pet has consumed, or are concerned for your pet's safety, we suggest downloading our MSDS Safety Sheet (linked) and consulting with your vet. We have furry friends at Relevant Play, and most of them have eaten Bubber at one point or another; they are all still alive and well.
Because it contains no moisture, Bubber will not dry out even when left out in the open for months. The same is true for Kinetic Sand. However, to keep out dust and other dirt particles, we do suggest storing our compounds in a clean, sealed container.
Kinetic Sand and Bubber can not be cleaned, but they are naturally anti-microbial. There is no moisture in the material so it resists bacterial growth.
Yes, Kinetic Sand and Bubber are 100% wheat, casein and gluten free products. The products are completely safe and non-toxic. If your child develops an irritation or rash, we recommend that you discontinue use and return the product for a full refund.
Certainly! Just send us an email with your name and describe the pieces you need replaced. It will also help us to know what set (or sets) you own so we send you the correct parts. Send us an email at .
ShapeIt! Sand only sticks to itself. Pick up as many large clumps as you can, then pull out the vacuum. ShapeIt! Sand is not “dyed” so the color will not stain your carpet.
We suggest spreading the product into a thin layer and misting with your favorite surface disinfectant. Mix up the product and repeat 2 more times. Spread it back out and let it air dry before storing. Do not saturate the product.